Once installed, they offer an array of covert monitoring tools, with managers able to view screenshots, login times and keystrokes at will to ensure employees remain on track working remotely. “We suspected as much, but the software allowed us to provide evidence for that person's dismissal.”Īs coronavirus lays waste to workplaces around the world, surveillance software has flourished: programs such as ActivTrak, Time Doctor, Teramind and Hubstaff have all reported a post-lockdown sales surge. In one case, we discovered an employee who, while ‘working from home,’ logged in at 9am, wrote one email, then another at 5pm, and did nothing in between.” He explains that he was delegated the task of “auditing” the employee’s logins. “We just use it to make sure people are doing their jobs. During the pandemic, he’s been tasked with snooping on errant employees via monitoring technology. Robert* works at a medium-sized tech firm in the US.
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